FAQ

F.A.Q.

Arrivals are possible after 4pm and departures before 10am.

Arrivals are handled by our SR LOC concierge service. All arrival instructions will be sent to you by e-mail.

Phone number: +33 6 63 76 22 69

We are sorry, but pets are not allowed in our rental accommodation.

End-of-stay cleaning is included for winter stays. However, we ask that the kitchen area is tidy and clean, and that the dishes are washed before you leave.

The rental does not include parking. However, you can easily park in the Dauphine underground parking lot near the apartment.

Yes, the concierge is available on site for any requests or needs you may have during your stay.

Yes, the concierge can offer you low-cost equipment hire packages, as well as other services to make your stay even more enjoyable.

Yes, the flat has free Wi-Fi. Connection details will be provided on arrival.

We can provide equipment suitable for young children, such as a cot and high chair, on request. Please let us know your specific requirements in advance.

The apartment is not accessible to people with reduced mobility or in wheelchairs, due to the width of the staircases, doors and bathroom facilities. 

For the comfort of all our guests, the flat is entirely non-smoking. Smoking areas may be available outside.

The apartment may only be occupied by those who have reserved it. It is forbidden to sublet the apartment, to receive other people or to organize parties. In the event of noise pollution, a deduction will be made from the security deposit and the police will be called upon to intervene.

N'hésitez pas à nous contacter pour toute question supplémentaire ou pour obtenir plus d'informations sur votre séjour. Nous sommes là pour vous aider à passer un agréable moment à La Plagne !